How TTT SMS Verification Works

Messaging transparency

How TTT SMS verification works

This page shows exactly how The Tech Tutors asks permission before sending a text message, so customers, carriers, and messaging reviewers can see the whole flow without an account.

Who is texting you

THE TECH TUTORS is owned and operated by Divine Labs LLC.

The Tech Tutors (TTT) is the brand; Divine Labs LLC is the legal entity that owns and operates it and runs this messaging program. We provide patient, in-person and remote technology help. Support: hello@thetechtutors.com.

The steps a customer sees

Choose how to receive a one-time code: text message or email.
If text message, enter a mobile phone number.
A dedicated “Verify your phone number” screen appears with an unchecked consent checkbox.
The customer must tick the box themselves — nothing is pre-selected.
Only then does “Send my code” request a one-time code from our authentication provider.

If the box is not ticked, no text message is requested or sent. The customer is offered an emailed one-time code instead.

The exact disclosure shown beside the checkbox

Consent wording version: otp-consent-v6

I agree to receive texts from THE TECH TUTORS, owned and operated by Divine Labs LLC, for verification codes, passwordless login, account security, appointment confirmations, reminders, rescheduling, cancellations, and service updates. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help.

SMS consent is optional. The checkbox sits directly beneath the mobile phone number field on the same registration form, starts unchecked, and is separate from creating an account or accepting our Terms.
You can create and use a Tech Tutors account without opting into texts by choosing the email one-time-code option on the same form.
Consent is not a condition of purchasing or using any Tech Tutors service.
Message frequency varies based on account activity and requested services.
Message and data rates may apply.
This consent covers transactional account messages only — never marketing.
Reply STOP to opt out; reply HELP for help where supported.

Who sends, who receives, and why

Who sends the messages: THE TECH TUTORS (TTT), a consumer technology-help service owned and operated by Divine Labs LLC.
Who receives the messages: Only customers and members who entered their own mobile number on our website and ticked the unchecked consent box themselves. No purchased, imported, or third-party lists are ever used.
Why the messages are sent: To verify the phone number and deliver a one-time passcode (OTP) so the customer can sign in to their account without a password, plus related account-security confirmations. These are transactional messages — never marketing.
Where consent is collected: On the member sign-in and account-creation screen at https://tech-ease-solutions.lovable.app/member-sign-in — no login required to view the opt-in screen.
Opting out: Reply STOP to opt out, or turn off text-message sign-in from the account page. Customers who decline or opt out can receive a one-time code by email instead.

Public policy pages: /privacy · /terms · /sms-terms · this page (/sms-verification).

Sample verification messages

The Tech Tutors: Your verification code is 123456. This code expires in 10 minutes. Do not share this code with anyone. Reply HELP for help.
The Tech Tutors: Your verification code is 482915. This code expires in 10 minutes. Do not share this code with anyone. Reply HELP for help.

Codes are generated, delivered, and checked by our authentication provider, with The Tech Tutors named as the sender in every message. We never create, store, or display codes, and verification messages contain no advertising.

See the live opt-in screen for yourself: member sign-in.